BC Parks reservation site crashes amid COVID-19 restrictions

Thousands of British Columbians rushed to the BC Parks website to reserve a campsite for this summer on Monday, but the traffic caused a computer outage, which caused much dissatisfaction among followers of nature.

Each summer, Mylène D. Duchesne, a resident of Maple Ridge, spends a few days camping with the family. But this year, after spending more than two hours online trying to book a location, she withdrew.

I had prepared everything; my location plans, my planned weeks, I was really ready.

Mylène D. Duchesne

The BC Parks website, however, made planning for the holidays more difficult than expected.

“If I had known that the site was not going to work, I would have booked well before”, exclaims the mother.

If it is too late to book the dates she had set herself, Ms. Duchesne hopes to be able to turn to private campsites to enjoy the summer season with the family without thwarting her plans too much.

A generalized situation

Since 7am, British Columbians can book their campsite two months in advance, so until July 25, while the land, they will open on 1 st June in the province.

So far, there have been 35,000 bookings on Monday, or 10 bookings per second, Environment Minister George Heyman said on Twitter.

Last year, on the same date, 1,100 reservations were generally made every day on the website, while this year, 800 reservations were processed in the first 30 minutes.

Many people have therefore come up against computer problems and a continuously busy telephone line while trying to reserve a place.

The Thurston Meadows recreational site near Chilliwack is set to have 30 new campsites for the 2020 season, according to the release from the provincial government. (Thurston Meadows)

“I want no one to lose hope,” said the minister, apologizing in an interview with BC Today.

The Ministry of the Environment recalls that the two-month reservation system provides daily access to new dates. He calls on the public to be patient.

“We will see what can be done in the next two days and over the summer and what we can do in the future,” says Heyman, speaking of improving the reservation system.

Several provincial parks opened on May 14, but limited access for day use but not campers.

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